Help & Support

How Can We Help?

Our team typically responds within 72 hours.

Send a Message

Contact Us

Email Support

helpsakinahspouse@gmail.com

We respond within 72 hours

Response Time

Typically within 72 hours

Monday–Friday, 9am–6pm GMT

Quick Answers

How long does profile approval take?

Our team reviews all profiles within 2–3 business days. You'll receive an email once approved.

Can I pause my membership?

Yes, you can pause your membership at any time from your billing page.

How do I upgrade my plan?

Visit the Membership page from your dashboard and select your new plan.

What if I receive inappropriate messages?

Use the 'Report' button on any profile. Our team will investigate within 72 hours.