Your Data Rights (GDPR)

Last updated: June 16, 2026

We are committed to UK GDPR compliance

As a UK-based service, Sakinah Spouse complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains your rights and how to exercise them.

Your Rights Under UK GDPR

Right of Access (Article 15)

You have the right to request a copy of all personal data we hold about you. We will provide this in a commonly used electronic format within 30 days of receiving your request.

How to exercise: Email us at helpsakinahspouse@gmail.com with subject: 'Subject Access Request'

Right to Rectification (Article 16)

You have the right to request correction of any inaccurate or incomplete personal data we hold. You can update most information directly through your profile settings.

How to exercise: Update via your account settings, or email us for other data

Right to Erasure / 'Right to Be Forgotten' (Article 17)

You can request deletion of your personal data when it is no longer necessary for the purpose it was collected, or if you withdraw consent. Some data may be retained for legal obligations.

How to exercise: Email us at helpsakinahspouse@gmail.com with subject: 'Data Deletion Request'

Right to Restrict Processing (Article 18)

You have the right to request that we limit how we use your personal data in certain circumstances, such as while a complaint is being investigated.

How to exercise: Contact us by email to request processing restrictions

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transferred to another service where technically feasible.

How to exercise: Email us at helpsakinahspouse@gmail.com with subject: 'Data Portability Request'

Right to Object (Article 21)

You have the right to object to us processing your personal data where we rely on legitimate interests. You can always opt out of marketing communications.

How to exercise: Use the unsubscribe link in emails or contact us directly

Legal Bases for Processing Your Data

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases:

Contract PerformanceProcessing necessary to provide our matchmaking service (e.g., creating your profile, delivering matches, handling payments).
Legitimate InterestsImproving our platform, preventing fraud, ensuring platform security, and communicating service updates.
ConsentAnalytics cookies, marketing emails, and optional privacy features (e.g., photo blurring). You can withdraw consent at any time.
Legal ObligationRetaining records as required by UK law, responding to lawful requests from authorities.
Vital InterestsIn rare cases where processing is necessary to protect someone's life or safety.

Special Category Data

Religious beliefs and ethnicity are classified as "special category data" under UK GDPR (Article 9) and require explicit consent to process.

When you register on Sakinah Spouse, you explicitly consent to us processing this data for the purpose of providing faith-based matchmaking. You can withdraw this consent at any time by contacting us, though this will limit our ability to provide the service.

Data Retention

We retain your personal data only for as long as necessary:

Active account dataFor the duration of your membership
Profile and match dataDeleted within 30 days of account deletion
Payment records7 years (legal requirement)
Safety/moderation recordsUp to 5 years to protect community safety
Anonymised analytics dataUp to 2 years
Email communication logsUp to 1 year

International Data Transfers

Your data is primarily processed and stored within the UK and European Economic Area (EEA). Where we use third-party service providers based outside the UK/EEA (such as Stripe or email providers), we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions.

How to Make a Request

Email your request to:

helpsakinahspouse@gmail.com

We will respond within 30 calendar days of receiving your verified request.

We may ask you to verify your identity before processing your request to ensure the security of your personal data.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with the law, you have the right to lodge a complaint with the UK's supervisory authority:

We would, however, appreciate the opportunity to resolve any concerns directly before you contact the ICO. Please reach out to us first.